Job Title: Investment Program Operations Manager
Department: Trust and Investment Services
Reports To: Trust Investment Manager
Classification: Full-time; Non-Exempt
Location: Headquarters: 3035 SW Topeka Blvd
Topeka, Kansas 66611
Hours: 8:00am – 5:00pm Monday-Friday **Other hours as needed.
To Apply: corefirst.agileats.com/careers
Essential Functions and Responsibilities
- Act as main point of contact with broker/dealer on all operational and compliance issues
- Monitor all activity in the brokerage settlement account, complete net wire report, and ensure that the account settles accurately on a daily basis.
- Maintain all compliance files for office as required by broker dealer.
- Ensure that all monthly transmittal reports are completed & submit to broker dealer.
- Update monthly check/securities received report daily and submit to broker dealer as required by compliance.
- Work with broker dealer to register all new investment reps and get them licensed in appropriate states.
- Coordinate all marketing pieces, including seminars with broker dealer; and complete necessary steps to get final compliance approval for use.
- Implement monthly marketing pieces and seminars to support reps in increasing their sales revenue.
- Coordinate LH/PC continuing education courses for investment reps, as well as bank employees with these licenses.
- Schedule wholesaler/product meetings for the department.
- Execute purchases, redemptions and exchanges for all investment reps as directed (license required).
- Track employee referrals to the investment department & generate monthly report to submit to HR.
- Identify problems/complications in the operational process & find a more efficient solution.
- Reconcile monthly bank statement for the Broker-Dealer settlement account.
- Assist Program Manager in monitoring compliance and sales requirements imposed by the NASD on Financial Advisors and monitoring compliance files kept in branch offices.
- Supervise and train all Brokers Assistants in office procedures.
- Assist Program Manager in monitoring all licensing and continuing education requirements for Financial Advisors and licensed platform representatives.
- Coordinate with the bank marketing department on all sales campaigns, seminars, mailings, etc.
- Submit reassignment of client accounts between investment reps as necessary, including moving entire client books.
- Work with clients and investment reps to ensure that required minimum distributions from qualified accounts are completed each calendar year. Including working directly with clients to explain proper procedures and placing trades in order to complete withdrawals (license required).
- Communicate directly with clients via telephone or in person, to process purchases, exchanges, and withdrawals by direction of the client or the investment rep. including placing trades and talking to clients about the expected tax ramifications (license required).
- Serve as primary point of contact with IT department on any aspect of hardware or software for the investment department, including cost/ benefit analysis of any changes and make recommendations to the Retail Investment Manager.
Knowledge, Skills, and Abilities
Experience: 3-5 years previous securities experience with a current Series 7, 6, and 63 securities license and Kansas Insurance license or the ability to obtain these license.
Education: High school diploma or equivalent. College degree in related field required. Previous work experience may be substituted.
Interpersonal Skills: A significant level of trust is required as this position is exposed to sensitive and confidential information which cannot be shared outside of the Department.
Diplomacy, courtesy, and tact is required. Demonstrated ability to foster sound professional relationships with management is necessary.
Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong written, verbal, interpersonal and analytical skills, including ability to interact effectively with customers, employees and management are essential. The ability to plan and execute multiple projects and initiatives balancing department and organizational demands and resources is a must.
The requirements listed below are representative of the knowledge, skill, and/or ability required of this position, but should not be considered comprehensive:
- Strong ability in the CoreFirst Bank & Trust Competencies: Customer Focus, Compliance, Ethics, Perseverance, and Time Management.
- Must be highly organized and a self-starter.
- Possess proficiency in the use of office equipment and software, including Microsoft Word, Excel, PowerPoint, Outlook, Morningstar Principia, Bloomberg, etc.
- Ability to work with minimal supervision and identify, research and resolve problems quickly.
- Ability to interact with co-workers, dealers, and customers in a highly professional manner.
- Ability to listen effectively, learn quickly and organize work.
- Ability to shift quickly to new tasks when priorities change.
- Deal effectively with diverse group of personalities.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and listen to members and other employees. Physical activities include a combination of constant sitting, constant hand motion and occasional standing/walking. These activities are not necessarily performed to the same degree and combination every day.
Travel is negligible. It is primarily local during the business day, although some local evening and weekend travel may be needed.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Applicants must pass a drug screening and background check.
Internal applicants must be meeting the minimum requirements of their current job, and must submit a cover letter and resume via the employee portal.
CoreFirst Bank & Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, disability, or genetics. It is the policy of CoreFirst Bank & Trust to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which CoreFirst has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.